Here’s what our customers have to say!
Daniel with Advanced Appliance Services just left and I want to thank AAS and Daniel for coming to my rescue. Whirlpool contacted them to come out and repair our microwave and they graciously agreed to come out the next day and work us into their schedule. It is nice to see true customer service for a change. He had it repaired in a matter of minutes, very professional. I will HIGHLY recommend AAS to anyone and everyone I know for their appliance needs. Thanks again, you all were great!!Susan Combs
Quick service; I called them about a Richmond Hill residence and they came right away to fix the refrigerator, which had stopped running. Good work.Bennett's Fine Jewelers
Thank you for the excellent customer service you provided to our customer on Katie Drive. The homeowner was extremely pleased with the repairs performed and gave your company an outstanding rating. We appreciate your efforts in taking care of plan holders and we value your company.Susan Scroggins, Contractor Relations Representative for Old Republic Home Protection
Thank you for processing the claim on my Frigidaire refrigerator. I appreciate very much that Daniel went to bat for a complete stranger to see if Frigidaire would cover the expense! I would not have scheduled him to come out if I had known the unit wasn’t covered, at least, not until the next pay day. Saying how nice what you did for me seems mediocre at best, but I am sincerely thankful for your efforts! I will also write a complimentary letter to Frigidaire telling them what exemplary service your company gave us! Again, thank you for your time, generosity and thoughtfulness! Sincerely…Lisa Novy
Daniel Pye made a service call to my home this morning to work on my refrigerator. He was extremely professional and knowledgeable. He answered all my questions and exhibited a great sense of humor. He provided the information to American Home Shield in such a timely manner that I already have authorization from them to purchase a new refrigerator. It was a pleasure to spend time with your technician and to have all of this done so quickly. Daniel is a credit to your organization. SincerelyTrina Martin
Ron and Daniel from your company came and installed my new stove. They did a fine job. Thank you very much.Charles Woods
Daniel, our family wanted to thank you again for repairing our washer and ice maker. As you left, we sat down immediately and thanked the Lord for you and your family. May the Lord bless your family and your business greatly. Thank you for your kindness and generosity.Keith and Sherry
I have only recently become associated with your company in connection with appliances I purchased at Lowe’s in Hinesville. Your staff has been keeping me apprised of the status of a backordered part for my OTR microwave.
During that time, I have noted that the quality of service I have been provided has been a definite “cut above” what I am used to receiving from other companies that I deal with on a regular basis. I wanted to express my appreciation for a job well done. Specifically – when I have received a phone call from a member of your staff at Advanced Appliance Services: They always seem to know what they are talking about. They speak English clearly and distinctly. They never seem to be having a “bad day”; and most importantly – They have called me BEFORE I have called them for a status update.
As a supervisor of administrative and customer services for more than 25 years prior to my retirement in 1998, I can tell you that the combination of all the above qualities in one support staff is quite extraordinary. Thank you to the office staff who kept me updated. Also, as I have purchased a 4-year extended service contracts from Lowe’s on all of my appliances, I look forward to continuing this excellent professional association with Advanced Appliance Services for many years to come. Sincerely…Michael Sebek
Your technician Ron is the best. He was courteous, professional, and helpful. I tell everyone about Ron and Advanced Appliance Services.Joann Morrison
I want to send all my love to both the staff and technicians of Advanced Appliance Services. Your kindness is remarkable and blessed me more than you will ever know. The company is blessed to have employees like you all. I am making you all a cake and will bring it by! Again, thank you for everything you all have done for me. All my Love…Ann Malphrus
Ron performed service on my Frigidaire refrigerator. He did a great job. He was prompt, knowledgeable, and professional.The Wrights
I am very satisfied with Ron, the technician that came to work on my Maytag washer. He was very professional and honest. If I know of anyone in need of an appliance repair, I will proudly recommend Advanced Appliance Services.Juan Hinojosa
Advanced Appliance Services came out to service my Whirlpool washer. I have to send my compliments to the office staff! Those ladies are always on top of things and kept me well informed concerning the status of my part. Great job ladies!Suzanne Harney
Ron came out to repair my washer and dryer. He was very professional, knowledgeable, and did a great job. I appreciate Advanced Appliance Services and their professional staff.Camille Waddell
Prompt service! They came out and repaired my ice machine just before my big July 4th party! The guy had the part on the truck and got my ice machine back up and running. I was so impressed that I invited the technician and his family to my party. I will definitely call Advanced Appliance Services every time!James